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A sale- la passione style

theBlob

Bokeh master
Sep 28, 2011
3,014
1,715
i bought some la passione jerseys last month. For the cost very nice gear.
So I got a mail today saying they had a 20% off sale.
So I pop online to have a look as I could do with a high vis winter jersey. 13000y not enough to get over the free shipping. So I pop some socks In the basket and head to the checkout.
It all goes through until the last step when it calculates the discount and sends me back to the start because I no longer qualify for free shipping.

So the discount ''tis basically pointless....

I emailed them. Will see what they say.
 
Another 2 pairs would do it. Or I just don't bother with it
 
Same thing, the discount puts me under the threshold for free shipping despite the item's original cost being over the target...

That's not how this is supposed to work, is it?
 
They just sent me a long email about the maths of it all.

Should have spent more time in customer experience 101 and less time in maths
 
I sent them a mail fishing for my first time buyer 10% off again as I didn't use it when I signed up for their emails. They told me to sign up for the emails...not the sharpest tools in the box, that lot.
 
I sent them a mail fishing for my first time buyer 10% off again as I didn't use it when I signed up for their emails. They told me to sign up for the emails...not the sharpest tools in the box, that lot.

I keep getting adverts popping up from them with a 20% off code
SPOILME20 if you're buying from them
 
Have ordered from them twice. Prompt delivery but got stung for customs charges.
 
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